Simple, transparent pricing
Pricing
Three monthly retainers, all 30-day rolling. No setup fee, no minimum term, no charge for the tooling.
Pricing
Simple monthly retainers.
No surprises.
All packages are rolling monthly – no long-term contracts. Cancel with 30 days notice.
Lead Follow-Up
Enquiry capture, fast follow-up, and a multi-stage chase sequence – written in your tone, fitted to your process. Every lead gets a response.
- Enquiry capture & instant logging
- Instant personalised response
- Day-3 and day-7 chase sequence
- Lead status & outcome tracking
- Weekly summary report
Inbox & Ops
Full inbox management plus lead follow-up, structured around your team's workflow. We handle enquiries, chase outstanding items, and keep things moving daily.
- Everything in Lead Follow-Up
- Daily inbox triage & management
- Quote and task chasing
- Appointment reminders
- CRM & contact hygiene
Ops + Automation
Full ops support with workflow builds tailored to your tech stack. We design the automations, handle the integrations, and run the day-to-day alongside it.
- Everything in Inbox & Ops
- n8n workflow design & build
- Tool and app integrations
- Trigger-based follow-up sequences
- Ongoing workflow maintenance
Custom
Your operation doesn't fit a standard package. We scope something specific, agree what's in and out, and build it around you.
- Bespoke scope and deliverables
- Custom workflow development
- Dedicated ops management
- Reporting as required
- Flexible retainer structure
All retainers are 30-day rolling. Final scope and pricing confirmed before you commit. Get in touch to discuss your requirements.
How LoadOff pricing works
LoadOff charges a flat monthly retainer. There is no setup fee, no per-lead charge and no separate software bill. Onboarding, process mapping and the initial automation build are all covered by the first month.
Every retainer is 30-day rolling and cancellable with 30 days notice. Prices are quoted excluding VAT. The figures on this page are starting points, so the four things below are what move a quote up from the base rate.
What changes the price
Enquiry volume
The main driver. A business taking 20 enquiries a month sits at the bottom of a tier; one taking 200 sits nearer the top. We quote against your real numbers, not an average.
How many inboxes and channels
One shared inbox is straightforward. A website form, two mailboxes, a phone message log and a Facebook page all feeding in is more surface area to cover.
How settled your process is
If the steps are already clear, we can be live quickly. If part of the work is deciding what the process should be, that discovery is included but it takes longer.
Automation depth
On Ops + Automation, the build effort in the first two months is higher than the steady state. The retainer is flat across the year rather than front-loaded.
Compare the tiers
The tiers are cumulative. Each one includes everything in the tier before it.
| Tier | From | Best for | What it adds |
|---|---|---|---|
| Lead Follow-Up | £499 /month | Service businesses & trades |
|
| Inbox & Ops | £899 /month | Founders & small teams |
|
| Ops + Automation | £1,500 /month | Established SMBs |
|
| Custom | Let's talk | Multi-location or complex ops | Your operation doesn't fit a standard package. We scope something specific, agree what's in and out, and build it around you. |
Pricing questions
Is there a setup fee?
No. Onboarding, process mapping and the initial build are included in the first month of the retainer. You pay the monthly figure and nothing else.
What is the minimum commitment?
One month. All retainers are 30-day rolling, cancellable with 30 days notice. There is no annual contract and no early-exit charge.
Are the prices inclusive of VAT?
Prices are quoted excluding VAT. VAT is added at the prevailing rate where applicable.
Why are the prices shown as "from"?
Because the work scales with enquiry volume, the number of inboxes and channels involved, and how settled your process already is. The "from" figure is the genuine starting point for a business at the smaller end of each tier, not a headline number nobody pays.
How do I know which tier I need?
If enquiries are being missed or quotes go unchased, start with Lead Follow-Up. If the inbox itself is the bottleneck and admin backs up behind it, Inbox & Ops. If your processes are settled and the manual steps are what limit growth, Ops + Automation. If you are unsure, a 15-minute call will settle it faster than reading further.
Can I change tier later?
Yes. The tiers are cumulative, so moving up adds capability rather than replacing what you already have. Because retainers are 30-day rolling, changing tier does not mean renegotiating a contract.
What happens if my volume spikes?
Tell us and we make sure the capacity is there. We would rather absorb a busy month than have you hit a cap mid-campaign. If the higher volume becomes the new normal, we review the retainer at the next 30-day point.
Do I pay separately for tools or software?
No. Automation runs on our own self-hosted n8n, and that is covered by the retainer. If you want us to work inside a paid CRM you already subscribe to, that stays your subscription, but we do not add tooling costs on top.
What is not included?
We do not run paid advertising, produce marketing content, or do outbound cold sales. LoadOff handles enquiries that already exist and the operations around them.
The next step
Stop losing leads.
Let's fix it this week.
Tell us what keeps slipping and we'll scope something around it. You'll be talking to Max, who runs the work, not a sales team. Most clients are live within 48–72 hours of that first conversation.
30-day rolling retainers. No lock-in. Cancel anytime.